Urus Kota Security offers service to a
wide range of clients with various needs. Sites being served include building
security, community security, construction security, emergency security, event
security, hotel security and mobile security patrols. Due to the wide variety of sites being service,
extra care is paid to make sure that the officer skill sets, experience and
personality traits are the ideal fit for the
environment which they operate in.
Urus Kota Security pays the same attention to detail to both unarmed and armed security guards..
The Right Security Guards
Urus Kota Security understands that the right guard
in the wrong position is still bad. This belief gave birth to the Right
Fit Philosophy. Urus Kota Security’s “Right Fit Philosophy” starts with the
time of shifts that guards are assigned to cover. A separate team is used at
night that only works night shifts. Another team is strictly assigned to day shifts.
As a result, night shift guards are conditioned to be awake and
vigilant during late night hours and the day shift guards are conditioned to be
up and ready early. Personality traits are also taken in consideration when
selecting security guards to be assigned. For example guards with advanced people skills are assigned to assignments that
require public interaction. Guards with personality types that thrive in solitude are
assigned to construction sites or other sites with limited public interaction.
As a result, clients
receive service from guards that are the right fit for the task at hand.
Security Guard Training
Prior to joining the team all guards undergo an extensive screening
process. Officers undergo multiple interviews and must also complete a personality and
aptitude test. Full criminal background checks and drug screenings are
completed on all finalists upon successfully passing the first stages of the
hiring process.
Urus Kota Security guards are required to complete a 12 course Basic Security Officer Training Series. They must also complete ongoing
training courses throughout their time as part of the team. These training
requirements apply for both armed and unarmed security guards.
The Right Fit Security Philosophy
You do not take your security lightly and neither do we. At Urus Kota Security, we take our job personal. That is why the experts at Urus Kota Security shy away from a one-size-fits-all approach to security.
The Right Security Guard for the Job
Failure is not an option at Urus Kota Security. Our clients trust us to safeguard the people, places and things they care about. In order to provide the best possible service, we begin by choosing the right security guard for your site.
Most security companies simply pick any random guard from a list of certified guards that happen to be available. We take a personal approach to choosing a client’s security team. Urus Kota Security hand picks every guard to make sure they fit every client’s expectations.
Things we look for when matching a guard to a site
- personality
- temperament
- appearance
- experience with your type of location
- job specific skill levels
Strict Employment Standards
Urus Kota Security strives to offer superb service to every client. We do not take your trust lightly and work hard to ensure that every guard we employ offers the kind of professional service we demand. This includes making sure that every guard is safe, experienced and trustworthy. Our safety checks include:
- Specialized Training.
- Detailed Background Checks. All of our guards are required to undergo a
comprehensive background check before being assigned.
- Drug Testing. Many security companies require
pre-hiring drug tests, but then never check their employees again. Not so
for Urus Kota Security. Ou guards understand that they are subject to random drug testing at any time.
Account Managers Give Individualized Attention
Every account is unique so we assign a personal account manager to every client to handle even the minutest details of the job. It does not matter whether a client is looking for a single guard or an entire security team; Urus Kota Security believes that every client should feel like our “only client.”
Some
of the things our account managers do to give every client individualized
attention is to:
- Assess the Client’s Needs:
Communication is the key to Urus Kota Security’s success. Our account
managers work closely with every client to get a feel for what they want;
what they need; and what they expect from our security services. Together
they create post instructions detailing the post assignments and clearly
outline client expectations.
- Offer Continued Support. Once a
security plan has been put into place and the right guard appointed, the
client can relax knowing that the account manager will make frequent
contact to ensure that their expectations are being exceeded. Most security companies only assign an account manager to larger
accounts. Not Urus Kota Security. We believe that every client
deserves top-notch service, no matter what their size.
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